Case Study Categories: WAREX

1. Problem Statement FASHION & RETAIL CLIENT operated four major distribution centers across India (North, South, East, and West), each at varying maturity levels in warehouse excellence. Initial CII WAREX Phase 1 benchmarking highlighted gaps across service levels, cost efficiency, automation, workforce capability, and sustainability. Key challenges included inconsistent OTIF performance relative to peers, longer [...]

1. Problem Statement An FMCG company’s distribution center was assessed under the CII WAREX 2.0 framework during Phase 1 and was rated at a Silver High level, indicating that while operations met industry expectations, there were significant gaps compared to peers and best-in-class benchmarks. Key challenges included sub-optimal order fulfillment reliability, higher order processing time, [...]